Privacy Policy

Effective Date: April 12, 2025

The MH Trainer (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected and used. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have when interacting with our website, www.themhtrainer.com, and our educational services.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide
When you:

  • Register for a course or webinar

  • Complete a contact form

  • Subscribe to our newsletter

  • Purchase a product or service

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if required)

  • Professional licensing info (if applicable)

  • Payment-related information (processed securely via a third-party gateway)

b. Automatically Collected Information
We may collect technical and usage data including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages
    This helps us analyze trends and improve the website experience.

2. How We Use Your Information

We use collected data to:

  • Provide and manage access to courses and content

  • Respond to your inquiries and support requests

  • Process transactions securely

  • Improve our website and services

  • Send administrative updates and optional marketing emails (only if you've opted in)

3. Our Commitment: No Selling or Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely to deliver the services you've requested and to improve your experience with The MH Trainer.

4. Course Platform and Payment Services

Our courses are hosted on DigitalChalk, a third-party learning management system. When you enroll in a course, your information is securely stored and managed according to DigitalChalk’s own Privacy Policy and Terms of Service.

Payments are processed using a secure third-party payment gateway (such as Stripe or PayPal). We do not store or have access to your full credit card details. All transactions are subject to the privacy policies of the respective payment processor.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Track usage and site performance

  • Customize your experience

You may disable cookies in your browser settings, although some website features may not function correctly as a result.

6. GDPR (EU) Compliance

If you are located in the European Economic Area (EEA), the following rights apply under the General Data Protection Regulation (GDPR):

  • Right to Access: You may request a copy of your personal data.

  • Right to Rectify: You may update or correct your data at any time.

  • Right to Erasure: You may request deletion of your personal data.

  • Right to Restrict or Object: You may limit how we use your data or object to its use.

  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, email us at info@themhtrainer.com.

7. CCPA (California) Compliance

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you rights including:

  • Right to Know: What personal information we collect and how we use it

  • Right to Delete: You may request that we delete your personal data

  • Right to Opt-Out: We do not sell your personal data, so this is not applicable

  • Right to Non-Discrimination: You will not be treated differently for exercising any of your privacy rights

To submit a CCPA request, please contact us at info@themhtrainer.com.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no method of transmission over the Internet is 100% secure, and we encourage you to take steps to protect your own data online.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” at the top. We encourage you to review this policy regularly to stay informed about how we protect your data.

11. Contact Us

For questions, concerns, or to exercise your data privacy rights, please contact:

The MH Trainer
Email: info@themhtrainer.com
Website: www.themhtrainer.com