Question 1

Are your courses approved by the California HCD?

Accepted Answer

Yes. The MH Trainer™ is a formally approved third-party education provider (Provider No. ED 1618575) by the California Department of Housing and Community Development.

Question 2

How long do I have to complete my course?

Accepted Answer

Completion timeframes vary by course: Continuing Education courses: 60 days, Park Manager Training Program (PMTP): 90 days, Certified Manufactured Home Specialist (CMHS): 1 year. Our online portal saves your progress automatically, so you can learn at your own pace.

Question 3

Who files my certificate with the HCD?

Accepted Answer

We handle the paperwork for you. Once you complete your course, we officially file your completion certificate directly with the California HCD within 5 business days.

Question 4

Is the course entirely online?

Accepted Answer

Yes, all of our courses are 100% online and self-paced. You can access the course materials from any computer, tablet, or smartphone 24/7.

Question 5

Do you offer group discounts for property management companies?

Accepted Answer

Yes! We are one of the only providers offering true Corporate & Group Licensing. We provide tiered volume pricing, single-invoice billing, and an employer dashboard.

Question 6

How does billing work for groups?

Accepted Answer

We offer flexible employer-paid billing via ACH, check, or invoiced credit card. All funds are due at the time of enrollment.

Question 7

Can you onboard our team for us?

Accepted Answer

Yes. Simply provide us with a CSV roster including names and email addresses, and we will handle the bulk upload and send branded welcome emails to your team.

Frequently Asked Questions

General Course Questions

Corporate & Group Licensing

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