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    Park Manager Training Program - Fee Schedule

    Compliance with California Code of Regulations Title 25, Section 2800.15

    TRAINING PROVIDER INFORMATION

    • Organization Name: The Hitchens Enterprises LLC dba The MH Trainer & California Park Manager Training Program
    • Business Address: 4401 Atlantic Ave., Suite 200, Long Beach, CA 90807
    • Phone: 562-661-5013
    • Email: [email protected]
    • Website: TheMHTrainer.com

    COURSE OFFERINGS

    Initial Park Manager Training Program

    • Course Code: PMTP-101
    • Course Title: Park Manager Training Program (Initial Certification)
    • Duration: 6-8 Hours
    • Format: Online/Self-paced
    • Prerequisites: None

    Fee Structure:

    • Course Fee: $345.00 per person; if a manager manages 10 or more parks additional $200

    TOTAL COURSE FEE: $345.00 (Corporate/Group discount for 10 or more seats purchased in one transaction)

    Continuing Education/Renewal Course

    • Course Code: PMTP-201
    • Course Title: Park Manager Training Program (Renewal/Continuing Education)
    • Duration: 2 Hours
    • Format: Online/Self-paced
    • Prerequisites: Valid Park Manager Certificate or Expired Certificate (within renewal period)

    Fee Structure:

    • Course Fee: $175 per person; 10 or more parks managed, additional $100

    TOTAL COURSE FEE: $175.00

    ADDITIONAL SERVICES AND FEES

    Examination Services

    • Re-examination Fee: $86.25 (after 3 failed attempts)

    PAYMENT POLICIES

    Accepted Payment Methods

    • Credit Card (Visa, MasterCard)
    • Debit Card
    • ACH

    Payment Terms

    • Full Payment Required: At time of registration

    CANCELLATION POLICY

    Cancellation by Student

    • All sales are final: We do not offer refunds.
    • No-show: No refunds or credits provided.

    COMPLIANCE WITH TITLE 25, SECTION 2800.15

    Regulatory Requirements Met

    • ✓ Initial Training: 6-hour course meets requirement of 6-8 hours
    • ✓ Continuing Education: 2-hour course meets requirement of 2-4 hours biennial training
    • ✓ Examination Component: Online examination included in both courses
    • ✓ Certificate Issuance: HCD-compliant certificates provided upon successful completion
    • ✓ Record Keeping: All student records maintained per regulatory requirements
    • ✓ Fee Transparency: All fees clearly disclosed per Section 2800.15 requirements

    Curriculum Coverage

    Courses include instruction on:

    • Mobilehome Residency Law (Civil Code §§798 et seq.)
    • Rights and responsibilities of homeowners and management
    • Emergency procedures and safety protocols
    • Communication with homeowners and residents
    • Title 25 California Code of Regulations compliance
    • Mobilehome titling and registration procedures
    • Most prevalent complaints and resolution procedures
    • Fair housing and discrimination prevention

    REGISTRATION PROCESS

    Registration Requirements

    1. Complete online registration form
    2. Submit payment in full
    3. Provide contact information for certificate mailing

    Course Confirmation

    • Confirmation Email: Sent within 24 hours of registration
    • Course Materials: Provided at the start of the course
    • Access Instructions: Sent upon course registration & payment (for online courses)
    • Reminder Notices: Sent 30 days, 7 days and 1 day before course expiration

    STUDENT RIGHTS AND RESPONSIBILITIES

    Student Rights

    • Receive quality instruction meeting HCD standards
    • Access to course materials and resources
    • Timely issuance of certificates upon successful completion
    • Fair examination and assessment procedures
    • Confidentiality of personal and academic records

    Student Responsibilities

    • Attend all required course sessions
    • Participate actively in training activities
    • Complete examinations honestly and independently
    • Provide accurate registration information
    • Pay all fees according to payment terms
    • Follow course policies and procedures

    COMPLAINT RESOLUTION

    Internal Complaints

    1. Informal Resolution: Contact instructor or course coordinator
    2. Formal Complaint: Submit written complaint to administration
    3. Review Process: Investigation within 10 business days
    4. Appeal: Appeal to training provider management

    ANNUAL REVIEW AND UPDATES

    This fee schedule is reviewed annually to ensure:

    • Compliance with current Title 25 regulations
    • Competitive and fair pricing
    • Cost recovery for quality training services
    • Accessibility for all eligible participants

    This fee schedule complies with California Code of Regulations Title 25, Section 2800.15 and is subject to change with 30 days written notice.

    Document Version: 2/26/2026
    Publication Date: 9/2025
    Supersedes: 9/2025

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